PROGRAMS

Victim Assistance Services Oxford County offers the Victim Crisis Assistance Ontario (VCAO), and Victim Quick Response Program (VQRP).

Victim crisis assistance ontario (vcao)

VCAO OVERVIEW

Police and emergency services arrange for VCAO Staff and/or Crisis Responders to respond on-site, for short-term emotional and practical support, and make referrals to community agencies for long-term assistance. VCAO is funded by the Ministry of Children, Community and Social Services (MCCSS), Province of Ontario consisting of staff and highly trained volunteer crisis responders within the community who have been trained in crisis intervention. VCAO offers free non-judgmental practical assistance, emotional support and referrals. VCAO programs work in partnership with local police and emergency services and are managed by volunteer community boards of directors.

The Victim Crisis Assistance Ontario (VCAO) program offers immediate, on-site services to victims of crime and/or tragic circumstances 24 hours a day, seven days a week, 365 days of the year.

Victim quick response program (VQRP)

VQRP OVERVIEW

VQRP offers limited financial assistance to victims of violent crimes who require immediate assistance that cannot be obtained through other sources. Eligible victims may include homicide, serious assault, domestic violence, sexual assault, hate crimes, criminal harassment, human trafficking, attempted murder and child abuse.

The Victim Quick Response Program (VQRP) is administered by Victim Service providers in the province of Ontario and established by the Ministry of Children, Community and Social Services to provide timely assistance to victims of the most violent crimes.

Address & Hours

Monday – Friday

8:30am – 4:30pm

615 Dundas Street

Woodstock, ON

N4S 1E1

Contact

519-537-2824

vas@vasoc.on.ca

VASoc is funded primarily by the Ministry of Children, Community, and Social Services, and Ontario Victim Services Secretariat Victims Justice Fund

Feedback and Complaints Policy

Feedback about our services is appreciated. If at any time you are unsatisfied in our work with you, immediately contact the Executive Director at (519) 537-2824. This is a confidential line and all messages are secure. Your call will be returned within a reasonable time frame (barring extenuating circumstances).

The Executive Director will begin an investigation into your complaint and will contact you within 10 working days with a resolution or updates to the investigation. If at that time you would like to pursue the matter further please submit in writing your concerns to the Chair of the Board of Directors of Victim Assistance Services of Oxford County who will respond within 5 business days of receipt of complaint.

In the unlikely event there is a possible criminal complaint, contact your local Police Services immediately. Except in the event of a criminal complaint, we consider the decision of the Victim Assistance Services of Oxford County Board of Directors to be final.