About

Victim Assistance Services of Oxford County is dedicated to providing temporary, short-term, confidential, emotional support, practical assistance and community referrals to victims of crime and/or tragic circumstances. Specially trained Victim Assistance Services community crisis responders are available 24 hours a day to empower individuals to re-establish control and begin the healing process.

519-537-2824

Call Us for Confidential Assistance
Monday to Friday 8:30am - 4:30pm

Crisis assistance is given by specially trained community crisis responders who are on call to emergency services, in Oxford county 24 hours a day, 7 days a week. On consent of the victim, the attending emergency personnel call on the community crisis responders to render emotional support and/or practical assistance is needed. The individuals assisted may be victims of any crime and/or tragic circumstance including: Intimate Partner Violence, Sexual Violence, Assault, Criminal Harassment, Hate Crimes, Homicide, Human Trafficking, Mother Vehicle Collisions, Property Crime and/or other Tragic Circumstances.

In addition to emotional support, community crisis responders may provide practical assistance to the victim such as help making phone calls or other arrangements on request. If the victim is identified as having longer term needs, the community crisis responders will provide information and referral options for further assistance.

Our Objectives

to lessen the trauma of being victimized
to help the victim cope with the impact of crime and/or tragic circumstance
to facilitate the victim in accessing appropriate support services in our community
to encourage victims to connect with other services that provide, counseling, financial assistance, housing compensation, medical or legal services

Address & Hours

Monday – Friday

8:30am – 4:30pm

615 Dundas Street

Woodstock, ON

N4S 1E1

Contact

519-537-2824

vas@vasoc.on.ca

VASoc is funded primarily by the Ministry of Children, Community, and Social Services, and Ontario Victim Services Secretariat Victims Justice Fund

Feedback and Complaints Policy

Feedback about our services is appreciated. If at any time you are unsatisfied in our work with you, immediately contact the Executive Director at (519) 537-2824. This is a confidential line and all messages are secure. Your call will be returned within a reasonable time frame (barring extenuating circumstances).

The Executive Director will begin an investigation into your complaint and will contact you within 10 working days with a resolution or updates to the investigation. If at that time you would like to pursue the matter further please submit in writing your concerns to the Chair of the Board of Directors of Victim Assistance Services of Oxford County who will respond within 5 business days of receipt of complaint.

In the unlikely event there is a possible criminal complaint, contact your local Police Services immediately. Except in the event of a criminal complaint, we consider the decision of the Victim Assistance Services of Oxford County Board of Directors to be final.